Pensions Lead

  • Full Time
  • UK
  • Posted 3 months ago
  • Applications have closed
  • Salary: £35000


LogoThe Company

BT is helping to transform the way Local Government’s operate.  Our collaboration with local councils and other public sector organisations, is a shining example of success utilising our shared service operational model.

The Role

Salary up to £35,000

You will be working as a Pensions Lead, operating in a senior capacity, within our Pensions and Payroll team.  In this role you will manage transactional pension services through best practice processes and systems to multiple clients on the basis of our Shared Service Operation to meet rigorous service level requirements and providing excellent customer services.


To manage an effective pensions operation, ensuring that pension processes and associated documents and records are maintained effectively, accurately and in a timely manner.

To refresh and maintain documented procedures/processes and adhere to the terms of the Client SLA and associated agreements in order to meet customer requirements

To actively monitor any changes affecting pensions legislation or regulation and provide advice to Shared Services Customers

To manage an effective team to ensure regulatory and other deadlines are met as indicated on the monthly processing timetable and associated procedures

To establish effective working relationships with Shared Services Customers at a senior level and with Pension Scheme Stakeholders

To ensure security, data protection and confidentiality is maintained on all systems used

To remain up to date on pension policies and procedures and progress Continuing professional development

Contribute to the overall effectiveness of the Shared Service function as required by sharing knowledge and assisting with skills transfer

To escalate at the earliest opportunity when obligations to Clients or other departments cannot be met

To behave at all times in a professional manner including in all communications internally and externally

To work in an organised manner, maintain a clean desk policy and ensure confidentiality of data at all times

Using initiative to recognise and suggest improvements and development opportunities


Experience of working in a Senior Pensions or Payroll role, with an in depth understanding of different types of pension scheme but primarily proven and demonstrable experience in Local Government Pensions Scheme (LGPS) and Teacher’s Pension Scheme (TPS)

Demonstrable knowledge of the regulations affecting pension schemes

Proven experience of the end to end payroll process

Ability to demonstrate a strong customer focus and a passion for high quality service delivery

Proven ability to deliver against milestones

Ability to manage teams through change and embed continuous improvement

Desirable Skills

Experienced in an outsourcing environment

Certificate in Pensions Administration (CIPP)

National Payroll Certificates (CIPP)

Salary and Package are competitive, we are based in a prestigious building along the RiverTyne in South Shields and there are opportunities for career progression, so please do call/apply to find out more. We are also accepting Nation Wide applications.

To apply for this position, please click apply to job to send your CV to our Local Government recruiter – Jack Thompson.

Closing date is the 26th of February, however we encourage applications as soon as possible.




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